Featured in SupplyChainBrain. A recent study by EY revealed that 25% of consumers consider slow delivery speeds as the most frustrating part of online shopping. The same study also found that one in five consumers believe they won’t forgive brands that don’t deliver on their promises. It also highlights the importance of prioritizing communication between the marketing … Read more
Featured in Furniture Today. The saying goes: It’s not how you start, it’s how you finish. This is true, especially when it comes to choosing your last-mile delivery service. Simply put, last-mile logistics are the final part of the delivery process. The last-mile phase starts from the distribution center or your store and concludes with … Read more
Featured in Supply Chain Brain. You have likely spent a lot of time and resources building an all-encompassing routed delivery operation. But as your business has grown, you have likely experienced setbacks, especially in recent years: clogged supply chains, increased consumer demand, and a backlog of orders and deliveries. And your inventory sits in warehouses … Read more
Featured in Freight Waves & Furniture Today. Routed delivery is integral to most, if not all, final-mile delivery operations. When delivering orders using a routed delivery method, the driver plans in advance by optimizing and sequencing their route. Allocated orders are dropped off in a way that’s efficient, effective, and strategically organized based on the … Read more
Featured in Retail Customer Experience. At the heart of every e-commerce business, setting up the right logistics system for processing and implementing deliveries is vital. As technology continues to improve, customers’ desires for deliveries match the need to know their packages’ locations. For any business to successfully carry out deliveries, efficient tracking is crucial. While … Read more
Featured in Supply Chain Brain. The coronavirus pandemic has kept everyone at home. Additionally, a reduction in commuting expenses and an injection of large sums of money into bank accounts (thanks to the federal government) has led to more disposable income. The result? More shoppers buying more things, especially large and bulky items. For many, … Read more