omnichannel

Delivery and Retail Trends for 2022

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Featured in TotalRetail and RetailWit. Retail has significantly changed in recent years. Buyers were already moving away from in-person retailing before the pandemic hit, and it’s a shift that has picked up considerably since then. For those remaining brick-and-mortar stores, technical advances have been employed to keep customers happy — and keep coming back. Many … Read more

Speed, Convenience, and COVID-19: How Retailers are Shifting to Meet Challenges

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Even before the coronavirus pandemic impacted e-commerce storefronts (mostly positively) and brick-and-mortar establishments (not so much), retailers were focused on various strategies to adapt, survive and thrive in the face of fast-changing consumer preferences. However, the COVID-19 quarantines and shut-downs led to an essential realization: While not all consumers necessarily embraced online shopping, most really … Read more