Featured in SupplyChainBrain. E-commerce sales were steadily increasing before 2020, but they absolutely exploded in the wake of COVID-19 and social distancing. For example, online consumer spending increased by 44% between 2019 and 2020, while online sales grew from 15.8% to 21.3% of total retail sales. Although this uptick is great news for retailers on … Read more
Even before the coronavirus pandemic impacted e-commerce storefronts (mostly positively) and brick-and-mortar establishments (not so much), retailers were focused on various strategies to adapt, survive and thrive in the face of fast-changing consumer preferences. However, the COVID-19 quarantines and shut-downs led to an essential realization: While not all consumers necessarily embraced online shopping, most really … Read more
Featured in My Total Retail, Supply & Demand Chain Executive, & Furniture Today. When it comes to same-day delivery solutions for big and bulky items, there’s a lot that can go wrong. But there is also a lot that can go right for those retailers who take the time to understand what their customers really … Read more
Featured in Business Insider, Chain Storage Age, Digital Commerce 360. While water bottles, cardboard boxes, and other packaging materials are the more common materials connected to reuse, one recyclable product doesn’t receive nearly as much attention. This product? The humble mattress. While mattress recycling isn’t a juicy topic buzzed about at Sunday brunch, with the … Read more