Featured in My Total Retail. With the onset of Covid-19, the world changed. As a result, businesses had to efficiently (and swiftly) pivot their planning to adapt to the new lifestyle everyone was now experiencing. During this period, retailers that could quickly and effectively shift strategies rose to the top. Additionally, those that enhanced their … Read more
Featured in Furniture Today. Shipping and logistic efficiency efforts have historically focused on getting products from warehouses to shipping distribution centers as quickly as possible, at the most affordable price. After that, the retailer relinquishes control to the shipping company. Last-mile delivery issues become the shipping company’s problem, not the retailer’s. Right? Unfortunately, it’s still … Read more
Featured on Freightwaves. The age of e-commerce has simplified many business processes, while also increasing their sophistication. This is definitely the case when it comes to product delivery, especially delivery of large, or bulky, items. When getting this larger inventory to customers, businesses commonly operate on a two-to-five day delivery system. Sometimes, deliveries can take … Read more
Featured in Retail Customer Experience. The retail industry is one of the oldest and most sustainable aspects of the global economy. However, much like anything else, it must evolve. And, the future is looking completely digital. Two decades ago, customers could not trust that their online orders wouldn’t be messed up, especially when they weren’t … Read more
Featured in Furniture Today. The youngest millennials turn 25 in 2021, whereas the oldest will celebrate their 40th birthdays this year. That means millennials are, for the most part, out of college and in the workforce. They have money and are willing to spend it, but prefer to do so online. For furniture retailers who … Read more
Featured in Freightwaves. Moving in reverse isn’t always a good thing, but in the world of supply chain, adding reverse logistics to your business strategy is definitely a good idea. If the concept of reverse logistics is new to you, take a digital stroll through this helpful article, compiled with details about what the process … Read more